Client List | Client Quotes

Take a look at what people are saying about Paul…

Sheri Morita, Product Manager, FINCAD

“I worked with Paul on the design of the user interface for F3 Excel Edition, and was very pleased with the results. Paul and I engaged in a collaborative design process during which we worked closely together to explore various design options. As this was a new product and did not yet have a customer base, Paul was particularly helpful in conducting surrogate user research with in-house financial analysts to gain further design insight. Paul was also instrumental in optimizing the workflow of the users' tasks. The final design solution was well thought out and elegant.”

David Brockington, Senior Product Manager, SAP BusinessObjects

“Paul is a pleasure to work with. Not only is he very knowledgeable and experienced with interaction design and usability principles, but he is efficient, organized and a great communicator. We worked together on one project where he was asked to provide a usability evaluation of a soon to ship product and present results back at a very tough time in the project. He navigated this charged situation with great sensitivity and presented the results in an easy to understand format, and in an effective manner that had credibility with both his engineering and business stakeholders.”

Anu A, Senior Manager, Documentation and User Experience at CDC Software

“Paul recently conducted a series of webinars on user-centered design, UI design, and usability for us at CDC Bangalore. The sessions were well-presented, useful, had great examples, and definitely helped raise organizational awareness about user experience, and its relevance to product design. Paul's amazing presentation skills, patience, and his depth of UX knowledge came through during these remote sessions.”

Andrew Watkins, Software Development Manager, Faronics Corporation

“The most significant value that Paul delivers is his breadth of knowledge and expertise in usability problems and the best solutions for those problems. So often I find that people take very strong and obstinate positions on user interface and usability issues, based purely on their gut feeling. Paul, on the other hand, can back up his ideas with sound reasoning and examples of industry-standard solutions. In a nutshell, Paul provides expertise, not opinions.”

Ashley Gadd, Senior Interaction Designer, SAP BusinessObjects

“I have worked with Paul on several projects, and have found him always to be very knowledgeable, experienced, and easy to work with.

In our latest (and largest) project in 2010, Paul was a core participant in planning and executing a week-long User Experience assessment workshop with a complex and competing set of goals. Together we performed a critical analysis of our desired outcomes using a pragmatic view of the people and time available.

Paul brought experience in a range of usability assessment techniques, which he combined into an effective customized methodology that matched our needs well. He also helped us identify, prioritize, and structure user tasks into a flexible schedule that enabled on-the-fly adjustments in response to technical and schedule difficulties. This allowed us to complete nearly the full set of tasks despite significant setbacks.

Paul also fostered team-building and good communication. He considers the relationship of the project to the larger scope of our products and team. The end result was a concise assessment document that continues to provide value to our team and our company.

I would enthusiastically work with Paul again.”

Ernie Vance, Manager, IT at FVREB and Owner, JanTech Consulting

“It has been great working with Paul over two very large projects on a national real estate Internet forms application. From concept to final design recommendations, Paul was very thorough and quick to learn the application and how it's used in the field by the end-users. He also made an effort to understand how the development team worked and what their capabilities were plus invited their feedback in the design so that nothing was over-promised and under-delivered. Paul was also good at dissecting the workflow in order to come up with a transitional design acceptable by the user community. I'd recommend Paul to anyone looking to streamline their application and make it more efficient and consistent.”

Roy Heaton, VP Products, Navarik Corporation

“I have hired Paul to work on designing the user interaction for two products and also for training a design team. Paul excels in his domain, his overall knowledge and expertise is excellent. Paul is a terrific trainer and his enthusiasm and passion for his subject is obvious. Always a pleasure to work with him.”

Gurpreet Banwait, Product Manager, FINCAD Corporation

“Paul joined our team with the objective of delivering a better user experience for our FINCAD Analytics Suite 2009 product. Immediately, he identified and communicated a very customer-focused viewpoint of the existing product, and located key areas where a redesigned user interface could have the most beneficial impact. He worked with us in a very collaborative manner, providing significant input into the resulting user interface specifications. Paul was an outstanding addition to our team, and we look forward to the opportunity to work with him again”

Allison Rugge, Public Affairs & Corporate Communications, Vancity Credit Union

“[Paul] ensured his recommendations were realistic and well-aligned with Vancity's business processes. Not only was our project on time and on budget, but Paul used innovative tools such as his [client] extranet site to foster collaboration and keep communication lines open at all times.”

Tatiana Kouchnareva, Director, Program Management, CDC Software/Pivotal

“Paul worked closely with the Pivotal Program Management team, driving revolutionary usability improvements into functional specifications and into the product design/implementation. The results of Paul's work surpassed all the expectations of our customers and prospects.”

Lee McIntyre, Senior Manager, User Experience and Accessibility Compliance, SAP BusinessObjects

“[Paul's] broad range of skills and experience enables him to fill many different of roles for us, and his degree of professionalism and collaboration with the internal teams here at Business Objects has been outstanding.”

Emir Aboulhosn, VP Marketing Communications, Laplink Software

“Within three weeks Paul presented to us a design that was easy to implement and met all of our criteria. A key factor that helped Paul achieve these results so quickly was his streamlined design process and an excellent level of communication with our development team.”