• Accessibility (6)
• Agile Development (17)
• Auditory Interfaces (3)
• Benchmarking and best practices (2)
• Blogs (11)
• Business benefits of usability (10)
• Cognitive psychology (8)
• Conceptual models (6)
• Contextual inquiries (10)
• Creativity and design (4)
• Dashboard design (7)
• Design methodologies (15)
• DVD menu design (2)
• Eye tracking (6)
• Field studies (3)
• Flash usability (3)
• Flow (6)
• Focus groups (5)
• Form design (8)
• Game design (6)
• Guidelines and standards (33)
• Human-computer interaction (15)
• Inductive user interfaces (6)
• Information architecture (15)
• Instructional design (3)
• Usability & UI design related articles (28)

• Interviews (5)
• Interface design (8)
• Multi-touch interfaces (5)
• Organizations (5)
• People (33)
• Personas (19)
• Project management (3)
• Prototyping tools and techniques (23)
• Questionnaires (8)
• Requirements (5)
• Resource collections (29)
• Rich Internet Applications (RIA) (8)
• Scenario-based design (13)
• Search (5)
• Specifications (4)
• Task analysis (7)
• Usability inspections (11)
• Usability reports (4)
• Usability testing (22)
• Use cases (3)
• User assistance (12)
• User profiles (4)
• User interface patterns (10)
• Visual design (16)
• Web usability (13)
• Wizards (5)

Last updated on May 8, 2008.

• Accessify.com
• Just Ask: Integrating Accessibility Throughout Design
• Section 508: The Road to Accessibility
• UI Access
  
• Web Page Accessibility Checklist
• Web Accessibility Initiative (WAI)

• Adapting Usability Investigations for Agile User-Centered Design
• Advantages of User Stories for Requirements
• Agile Alliance - Articles about Agile Development Practices
• Agile Development Processes: An Interview with Jeff Patton
• Agile User Experience (UX) Resources
  
• An Agile User-Centered Method: Rapid Contextual Design (PDF)
• Clash of the Titans: Agile and UCD
• How to incorporate user-centered design into agile development methodology?
• Introduction to Agile Usability: User Experience Activities on Agile Development Projects
• Improving On Agility: Adding Usage-Centered Design to Agile Software Development (PDF)
• The mystery of the shrinking story
• Usability Engineering with Agile Software Development
• Usage to User Interface
• Use Cases, Scenarios & User Stories: Decoding the differences. Part 1
• User-Centered Design and Extreme Programming (PDF)
• User Centred Design in Agile Application Development (PDF)
• Write a Blockbuster Using User Scenarios

Auditory Interfaces Top

• Sounds to Support Navigation in Mobile Phone Menus (PDF)
• Using Non Speech Sounds to Provide Navigation Cues (PDF)
• Why Is That Thing Beeping? A Sound Design Primer

• Benchmarking-measuring and comparing for continuous improvement
• Benchmarking: Avoid comparing yourself to the industry average

Blogs Top

• A design and usability blog: Signal vs. Noise (by 37signals)
• Functioning Form - Interface Design Blog (Weblog)
• Jensen Harris: An Office User Interface Blog
• Info Design
• InspireUX
• Nooface: In Search of the Post-PC Interface
• The Laws of Simplicity
• Top 100 User-Centered Blogs
• UXmatters
• WebWord.com: Usability and Human Factors for the Internet
• Yahoo! User Interface Blog

• Cost justifying ease of use
• Convincing Clients to Pay for Usability
• Cost of User Testing a Website
• Linking Usability Goals to Business Goals
• Loaded Cost of Employee Time
• Return on Investment for Usability
• Return on Investment for Usable User-Interface Design: Examples and Statistics (PDF)
• The ROI of Usability
• The Short-term Benefits of a Usability Strategy
• Usability and the Bottom Line (PDF)

• A Web-based Test of Fitts' Law
• Expanding Target Prototype Designs
• Generating Metaphors for Graphical User Interfaces
• Human Factors Design Principles
• Personality Type Information
• Pie Menus a Brief Examination
• Response Time Overview
• The Myth of Seven, Plus or Minus 2

• Affordances & Design
• Design as Communication
• Models of a User Interface
• The Myth of Metaphor
• The Three Models
• User-Centered Design: A Clinician's Perspective

• Contextual Enquiry - A Primer
• Contextual Inquiry Overview
• Contextual Inquiry vs. Focus Groups
• Contextual Method for the Re-design of Existing Software Products
• Data From a Few Leads to Optimum Results
• Designing to the Intent — Support Your Users' "Whys" Not Just Their 'Whats"
• Field Research in Commercial Product Development (PDF)
• Guerilla CD
• Just the Essentials — Adapting Contextual Design to a Narrowly-Scoped Project
• What is Contextual Enquiry?

• Creativity for Web Developers
• Do Interface Standards Stifle Design Creativity?
• Tell me the story... The unifying role of scenarios in conceptual design
• Working Paper: Models for the Creative Process

• Articles by Stephen Few and Guest Authors
• Dashboards
• Dashboards by Example – Volume I
• Dashboard Design: Why Design is Important
• Enhancing Dashboard Value and User Experience
  
• Intelligent Dashboard Design
• The Dashboard Spy

• Activity-Centered Design
• Guerrilla HCI
• IBM Ease of Use: User-Centered Design
• Learner-Centered Design
• RESPECT User-Centered Requirements Handbook (PDF)
• Scenario-based usability engineering
• Step-by-Step Usability Guide
• The Delta Method
• The LUCID Framework
• The Schaffer Method
• The Usability Lifecycle
• Task-Centered Design Process
• UCD for Different Project Types
• UsabilityNet: Methods table
• User Experience Diagrams

• DVD Menu Design: The Failures of Web Design Recreated Yet Again
• Post Linear: Menu Design for DVD

• Demystifying Usability : Eye-Tracking studies- Usability holy grail?
• Eyetools Research
• EyeTrack07: The Myth of Short Attention Spans
• Eye Gaze Patterns while Searching vs. Browsing a Website
• F-Shaped Pattern For Reading Web Content
• Scientific Web Design: 23 Actionable Lessons from Eye-Tracking Studies

• Ethnographic Study / Field Observation
• Site Visits
• Tips for Talking with Users During Site Visits

• Developing User-Friendly Macromedia Flash Content (PDF)
• Flash vs. HTML: A Usability Test
• Flazoom.com - Developing User-Friendly Flash Content

• eLab - Research: Hot Topics : Flow
• Flow in Web Design - designing sites for optimal user experience or flow state
• Go With The Flow
• Interfaces for Staying in the Flow
• Make It Flow:  Achieving the Optimal User Experience (PDF)
• The Role of Flow in Web Design

• 10 Tips for Running Successful Focus Groups
• Focus Groups to Study Work Practice
• How to Conduct a Focus Group Observation
• The Use and Misuse of Focus Groups
• Wants and Needs Analysis (PPT)

• Designing Usable Forms (PDF)
• Effective use of forms on websites
• Forms – the importance of getting it right
• Guidelines for Designing Web Forms
• Label Placement in Forms
• Moving Forms to the Web (PDF)
• Selection-Dependent Inputs
• Sensible Forms: A Form Usability Checklist

• The Cranky User: Everything I need to know about usability, I learned at the arcade
• Guidelines for Developing Successful Games
• Learning from Games: Seven Principles of Effective Design
• Playing away: design lessons for handheld gaming (PDF)
• User-centered Game Design (DOC)
• What can games teach us about human-computer interaction?

• 2007 Microsoft Office System User Interface Design Guidelines (PDF)
• Aero User Experience Guidelines: Sampler for PDC 2003
• Apple Human Interface Guidelines (Mac OS X)
• Apple Software Design Guidelines
• Eclipse User Interface Guidelines, Version 2.1
• Gerhardt-Powals' Heuristics
• GNOME Human Interface Guidelines 2.0
• Golden Rules for Bad User Interfaces
• ISO 9241 Ergonomics of Human System Interaction
• IBM Ease of Use RealThings Guidelines
• IBM Ease of Use Web Design Guidelines
• Indigo Magic User Interface Guidelines
• Interaction Design Guide for Touchscreen Applications
• Java Look and Feel Design Guidelines (2nd ed.)
• KDE User Interface Guidelines
• Key Components of the Common User Access User Interface
• MIT IS&T: Usability Guidelines
• Motif and Common Desktop Environment: Style Guide
• Nielsen's Ten Usability Heuristics (1994)
• NExT User Interface Guide (PDF)
• Office Fluent User Interface Developer Portal
• OLPC Human Interface Guidelines
• Oracle Browser Look and Feel (BLAF) Guidelines
• Planning Your Tablet PC Application
• Research-Based Web Design & Usability Guidelines
• Shneiderman's Eight Golden Rules of Interface Design
• Smith & Mosier's Guidelines for Designing User Interface Software
• Switch to Mac OS X From Microsoft Windows
• User's Bill of Rights
• Windows Vista UX Guidelines (HTML)
• Windows Vista UX Guidelines (PDF)
• Windows XP User Experience Guidelines (PDF)
• Wizard 97
• Yale Web Style Manual-Table of Contents

• A Brief History of Human Computer Interaction Technology
• As We May Think by Vannevar Bush
• Carnegie Mellon Human-Computer Interaction Institute Research
• CNET International - 30 years of windows: a retrospective
• Doug Engelbart 1968 Demo
• HCI Handbook
• HCI Research at Stanford
• Human-Computer Interaction Lab (HCIL) at University of Maryland
• Human Oriented Technology Lab at Carleton University
• Microsoft Research
• MIT Media Lab Research
• Multi-University Research Laboratory
• The Newly Inspired Bushy Tree
• The Xerox “Star”: A Retrospective
• Xerox Parc Research

• How it works: Inductive user interfaces
• Inductive User Interfaces: A New Opportunity for Writers (PDF)
• IUIs and Web-Style Navigation in Windows Forms, Part 1
• Microsoft Inductive User Interface Guidelines
• Picking the Right Degree of Control for User Interfaces
• The Joel on Software Forum - Inductive User Interface

• BasicIAArticles
• Card sorting: a definitive guide
• Defining IA Deliverables
• Faceted Browse
• Faceted Classification of Information
• InformationDesign.org: gateway to Information Design worldwide
• Information Architecture Concepts
• Information Architecture for Everyone
• Information Architecture Library
• Information Design Using Card Sorting
• Interview: Information Architecture Revealed
• Organizing Your Web Content
• Sitemaps and Site Indexes: What They Are and Why You Should Have Them
• SunWeb: User Interface Design for Sun Microsystem's Internal Web
• Web Design References: Information Architecture

• Interface Interest and Research Group
• Instructional Technology Resources
• Learning Skills Program - Bloom's Taxonomy

• Conducting Successful SME Interviews
• Face to Face With Your Users: Running a Nondirected Interview
• Interviews: RESPECT User-Centered Requirements Handbook (PDF)
• Semi-Structured Interviewing Guidelines (PDF)
• Six Steps to Better Interviews and Simplified Task Analysis

• Action, interaction, reaction
• AskTog: First Principles
• developerWorks: Web architecture: The user experience
• IBM/Ease of Use/Design Basics
• Interaction Design: Beyond Human-Computer Interaction: What is Interaction Design? (PDF)
• Principles of good GUI Design
• The Building Blocks of Experience: An Early Framework for Interaction Designers (PDF)
• What is Interaction Design and What Does It Mean to Information Designers?

• Multi-Touch Interface Research
• Multi-Touch Systems that I Have Known and Loved – Bill Buxton
• Multi Touch Technology
• Touch Usability: News and research on usability aspects of touch interfaces
• Will Multitouch change your digital life ?

• ACM Special Interest Group on Computer-Human Interaction (SIGCHI)
• STC (Society for Technical Communication) Usability & User Experience Community
• The Information Architecture Institute
• The Interaction Design Association (IxDA)
• Usability Professionals' Association (UPA)

• Arlov, Laura
• Baxley, Bob
• Buxton, Bill
• Baecker, Ron
• Card, Stuart
• Cooper, Alan
• Dix, Alan
• Greenberg, Saul
• Heckel, Paul
• Hoekman, Robert Jr.
• Kay, Alan
• Krug, Steve
• Landay, James
• Laurel, Brenda
• Lynch, Patrick
• Nielsen, Jakob
• Norman, Donald
• Mayhew, Deborah
• Mandel, Theo
• Meyers, Brad
• Morville, Peter
• Mountford, Joy
• Raskin, Jef
• Redish, Janice
• Rosenfeld, Louis
• Shneiderman, Ben
• Snyder, Carolyn
• Spiekermann, Erik
• Tidwell, Jenifer
• Tognazzini, Bruce
• Tullis, Tom
• Weinschenk, Susan
• Winograd, Terry

• Ad-Hoc Personas & Empathetic Focus
• Bringing Your Personas to Life in Real Life
• Creating Quality Personas (PDF)
• Define goals
• Extending a Technique: Group Personas
• Framing Learner Personas
• Goal-Directed Design
• MSN Explorer: Usability Research
• Practical Persona Creation
• Perfecting Your Personas
• Personas: Focusing on getting the design right – Part 1
• Personas: Matching a Design to the Users' Goals
• Personas: Theory and Practice (PDF)
• Personas: Setting the Stage for Building Usable Information Sites
• Personas and Storytellings
• Reconciling market segments and personas
• Taking the "You" Out of User: My Experience Using Personas
• Three Important Benefits of Personas
• Personas in Usability

• An Introduction to Project Management
• The Project Triangle
• The role of project managers in interface design

• AskTog: Rough Sketches
• Axure RP
• High-fidelity Prototyping Tools - AxureRP Pro, Serena Composer, iRise Studio (PDF)
• Interactive Prototypes with PowerPoint
• Interface in Form: Paper and Product Prototyping for Feedback and Fun
• iRise - Innovation Through Visualization
• Microsoft Office PowerPoint
• Microsoft Office Visio
• Page Description Diagrams
• Paper Prototyping: Getting User Data Before You Code
• PowerPoint Prototyping Toolkit
• Prototyping in the Software Development Cycle
• Prototyping With PowerPoint
• Real Wireframes Get Real Results
• Runtime Revolution
• SAP Design Guild -- My Design Tools — Part 1
• Serena Prototype Composer
• Six Signs That You Should Use Paper Prototyping
• Snyder Consulting - Paper Prototyping
• The Perils of Prototyping by Alan Cooper
• Using Wireframes
• Visio Replacement? You Be the Judge
• Wireframe-Prototyping Using PowerPoint 2007 (Video)

• Guide to the Design of Questionnaires
• Hints for Designing Effective Questionnaires
• Perceived Usefulness and Ease of Use
• Questionnaire Design
• Questionnaire For User Interaction Satisfaction
• SUMI Questionnaire Homepage
• SUS - A quick and dirty usability scale (DOC)
• Web-Based User Interface Evaluation with Questionnaires

• 13 common objections against user requirements analysis
• Cosmic Truths About Software Requirements (PDF)
• Investing in Requirements Analysis
• Karl Wiegers Describes 10 Requirements Traps to Avoid
• Requirements Elicitation - Bernd Bruegge & Allen H. Dutoit (PPT)

• Ask Tog Home Page
• developerWorks - Usability and user interface design articles
• GUIdebook: Graphical User Interface gallery
• GUUUI - The Interaction Designer's Coffee Break: Articles, columns & tips
• HCI Bibliography: Human-Computer Interaction Publications and Resources
• HCI Index
• ia/ information architecture news
• IBM: Ease of Use
• InContext Enterprises - Design Columns
• Interaction-Design.org
• Macromedia - Flash : Usability
• Measuring the User Experience
• Microsoft Usability: Publications
• MSDN User Experience and Interface Design Developer Resources
• Online International Journal of Usability Studies
• OpenUsability
• SAP Design Guild
• STC Usability SIG Web Site - Usability Resources
• SURL Usability News
• TaskZ - User-Centered Technology
• The Graphical User Interface Gallery
• The User Experience Group: Indiana University
• UIweb
• Usable Web
• UsabilityNet
• Usability Glossary
• Usability News
• User experience design resources (Dey Alexander Consulting)
• useit.com: Jakob Nielsen's site (Usable Information Technology)

• Ajax: A New Approach to Web Applications
• AJAX Arrives for the Enterprise
• AJAX & Interface Design
• AJAX Patterns: Functionality and Usability Patterns
• RIAs: The Technology Is Exciting, but They Really Do Help Users
• Usability for Rich Internet Applications
• Using Ajax for Creating Web Applications
• XMLHttpRequest Usability Guidelines

• A Scenario-Based Approach to Creating Interaction Frameworks (PDF)
• Channeling Creativity: Using Storyboards and Claims to Encourage Collaborative Design (PDF)
• Five Reasons for Scenario-Based Design (PDF)
• Getting your story straight:Scenario-Based Usability Engineering (PDF)
• Overview of the Scenario-Based Framework
• Scenarios
• Scenario based design
• Scenarios in practice
• Task-Centered User Interface Design - A Practical Introduction
• Task Scenarios
• TEAUS: Task Exploration and Analysis Using Scenarios (PDF)
• Tell me the story: the unifying role of scenarios in conceptual design
• Write Scenarios

• 8 Quick Ways to Fix Your Search
• Designing a search people can really use (PDF)
• IA Heuristics for Search Systems
• Paging vs. Scrolling: Looking for the Best Way to Present Search Results
• Search Interface Standards

• 4 easy steps for documenting user interface
• Dialog maps
• Functional Spec Tutorial: What and Why
• Getting Creative With Specs: Usable Software Specifications

• Brainstorming Sessions
• Development Methods: User Needs Assessment & Task Analysis
• Modeling User Workflows for Rich Internet Applications
• Task Description Methods: Hierarchical Task Analysis
• Task analysis
• Task analysis techniques
• Uncovering True Motivation: The Whys and Wherefore

• A visual vocabulary for describing information architecture and interaction design
• Best of CHI-WEB and SIGIA-L Mailing Lists
• Brevity Versus Usability: On the Need for Articulate Messages in User Interfaces
• Don't Forget the Power User
• Feature: Shneiderman demands Computing Renaissance
• Interface design as a life or death proposition
• Just how far beyond HCI is interaction design?
• Lessons to be Learned
• Less is More (More or Less): Uncommon Sense and the Design of Computers
• Lisa GUI Prototypes
• Myths, legends and reality: the story of Clarus
• Prodding at the Limits of User-centred Design
• Progressive Disclosure: The best interaction design technique?
• Response: The Backlash against Jakob Nielsen and What it Teaches Us
• So You Want To Be An Interaction Designer
• Technology’s Untanglers: They Make It Really Work
• The Anti-Mac Interface
• The End of Usability Culture
• The Expert User Is Dead
• The list of reasons why ease of use doesn't happen on engineering projects
• The Paradox of Choice - Why More Is Less
• Usability Basics for Software Developers (PDF)
• Usability in Software Design
• Usability Of Artifacts
• Usability Professionals: Stay Prepared for Business Waves
• User Interface Design — Is it A Science, An Art, or A Craft?
• Web Developers: On Being Too Wired
• Why are Human-Computer Interfaces Difficult to Design and Implement? (PostScript)

• Heuristic Evaluation
• Heuristic Evaluation - A System Checklist
• Methods and Techniques
• Performing a Cognitive Walkthrough
• Review of Heuristic Evaluations
• Site Usability Heuristics for the Web
• The Streamlined Cognitive Walkthrough Method (PDF)
• The Usability Methods Toolbox
• Usability Expert Reviews: Beyond Heuristic Evaluation
• Usability Heuristics for Rich Internet Applications
• Why it makes sense to do both Expert Review and Usability Testing

• How to Deliver a Report Without Getting Lynched
• KDE Usability Project - Usability Reports - Guide
• Usability Report Tips
• Writing Usability Reports

• Caroline's Corner: Designing comparative Evaluations
• Four Words to Improve User Research
• Group Testing: The Best of Both Worlds
• How (much) to Intervene in a Usability Testing Session
• If They Don't Test, Don't Hire Them (How user testing saves money)
• Learn About Usability Testing
• Measuring User Experience
• Observe Users: Macintosh Human Interface Guidelines
• Observer Effects in Usability Testing
• OK/Cancel » Archive » Beginner’s Guide to Moderating a Usability Study
• Seven Common Usability Testing Mistakes
• Success Rate: The Simplest Usability Metric
• Task-Free Usability Testing: Summary of UPA Seminar
• Testing Whether Web Page Templates are Helpful
• Usability Basics: Writing Tasks
• Usability Metrics
• Usability Test Data Logger
  
• Usability Testing
• Usability Testing: You Get What You Pay For
• Usability Testing for e-Learning
• What’s in a Number?
• Why you shouldn't ask “Why?” in a usability test
  

• Modeling essential use cases
• Structure and Style in Use Cases for User Interface Design
• Use Cases and interaction design

• A Usability Test of Web-based User Assistance
• Creating Online Help (Part 1): Design and Development Considerations
• Design Checklists for Online Help
• Instant Usability... How Freshbooks.Com Turns Learners into Users on Every Page
• Instructional Text in the User Interface: Some Counterintuitive Implications of User Behaviors
• On Beyond Help: User Assistance and the User Interface
  
• Problems in navigating online help: clues from user search patterns
• Recipe for Designing Usable Documentation
• Six Slick Tests for Docs and Help
• The cranky user: The importance of documentation
• The future of Help? Nine trends in online user assistance
• Usable Help - Gallery

• Designing Interfaces: Patterns for Effective Interaction Design
• Experiences -- A Pattern Language for User Interface Design
• Hypermedia Design Patterns Repository
• The Brighton Usability Pattern Collection
• The Diemen Repository of Interaction Design Patterns
• The Interaction Design Patterns Page
• The Pattern Gallery
• UI Patterns - User Interface Design Pattern Library
• Yahoo! Design Patterns Library
• Web Design Patterns

• Specify User Characteristics: RESPECT User-Centered Requirements Handbook (PDF)
• Task-Based Audience Segmentation
• User Profile Forms (Analysis Usability Resources) - Information & Design
• What Kind of Users Use Your GUI?

• Color Contrast & Dimension in News Design
• Color it effective: How color influences the user
• Color Theory for web designers - Colors on the Web
• Color Scheme Picker
• Colorblindness - A Usability Guide for Commercial Applications, Part 1
• Design Basics
• Getting Started with Page Layout: Principles of Graphic Design
• Microsoft typography
• Natural Selections: Colors Found in Nature and Interface Design
• Lorem Ipsum
• Principles of Graphic Design
• Screen Layout - Part I: General Considerations
• Seeing Color: Color Tests
• Sessions.edu Online School of Design: Interactive Learning Units
• Tutorials - a guide to the language of web design (Web Design from Scratch)
• Visible Narratives: Understanding Visual Organization

• IBM Ease of Use Web Design Guidelines
• Improving Web Site Usability and Appeal
• It's a matter of style: GUI versus the Web
• Link Titles Help Users Predict Where They Are Going
• Older Wiser Wired
• Pagination Gallery: Examples And Good Practices
• Research-Based Web Design & Usability Guidelines
• Site Navigation: Keeping It Under Control
• Usability On The Web Isn't A Luxury
• User Interface Implementations of Faceted Browsing
• Web Design Practices
  
• When It Comes to Homepages, It Is Polite to Stare
• Writing for a Web audience

• Designing Wizards
• iSeries Navigator Software Interface Guidelines – Wizards
• SAP Wizard Style Guide
• Wizards and Guides: Principles of Task Flow for Web Applications Part 2
• When to Develop a Wizard