• Articles (18)
• Blogs (5)

• Resource collections (5)

Online Collaboration

• Articles (10)
• Blogs (5)
• Chat and instant messaging tools (4)
• Collaborative prototyping (7)
• Computer supported cooperative work (3)
• Document collaboration tools (4)
• Flowchart collaboration tools (2)
• MS Office document sharing tools (2)
• Mind mapping tools (6)
• Outlining tools (2)
• Project collaboration tools (14)

• Remote access tools (2)
• Screencast tools (5)
• Screen capture tools (7)
• Screen sharing tools (6)
• Security tools (2)
• Storage/backup/sync tools & services (5)
• Social bookmarking tools & articles (4)
• Social computing (4)
• Version control tools & articles (3)
• Whiteboard tools (3)

Prototyping

• Articles (31)
• Prototyping tools (24)

• Specifications (7)
• State charts (2)

Remote Usability

• Card sorting tools (4)
• Conference call services (3)
• Moderated usability testing tools (3)
• Remote focus groups tools (3)
• Remote usability testing articles (18)

• Remote user studies tools & articles (5)
• Scheduling tools (8)
• Survey and web form tools (10)
• Unmoderated usability testing tools (15)
• World time tools (9)

Usability Evaluations

• Benchmarking and best practices (3)
• Eye tracking (6)
• Usability inspections (13)

• Usability questionnaires (9)
• Usability reports (4)
• Usability testing (36)

User Needs Analysis

• Anecdote Circles (3)
• Contextual inquiries (15)
• Field studies (5)
• Focus groups (8)
• Interviews (6)
• Personas (30)

• Questionnaire Design (4)
• Requirements (19)
• Task analysis (8)
• Use cases (5)
• User profiles (5)
• User research (14)

• Activity-Centered Design - Bokardo
• An Alternative to User Centered Design
• Designing Web Applications for Use
• Human-Centered Design Considered Harmful
• More from "The Don" Norman -- Activity-Based Design
• Redefining User-Centered Design, Part 1

• 5 Effective Ways for Usability Testing to Play Nice with Agile
• Adapting Usability Investigations for Agile User-Centered Design
• Advantages of User Stories for Requirements
• Agile + UX: (un)Synchronizing UX and development
• Agile + UX: six strategies for more agile user experience
• Agile Alliance - Articles about Agile Development Practices
• Agile Development Processes: An Interview with Jeff Patton
• Agile Development Projects and Usability
  
• An Agile approach to User Experience and Design
• An Agile User-Centered Method: Rapid Contextual Design (PDF)
• An introduction to UX in Scrum
• Bad Attitudes of Agile
• Beyond Staggered Sprints: How TheLadders.com Integrated UX into Agile
• Bringing User Centered Design to the Agile Environment
• Clash of the Titans: Agile and UCD
• Constantine on combining Agile and User Experience
• Does Agile development work for ALL software products?
• How to incorporate user-centered design into agile development methodology?
• Jeff Patton on User Centered Design and Story Mapping
• Integrating UX into Agile Development
• Introduction to Agile Usability: User Experience Activities on Agile Development Projects
• Improving On Agility: Adding Usage-Centered Design to Agile Software Development (PDF)
• Scenario-based usability engineering techniques in agile development processes (ACM)
• The Big Agile Practices Survey Report (Part 1)
• The Grand Design in Improving Agile Success
• The mystery of the shrinking story
• Twelve emerging best practices for adding UX work to Agile development
• Usability Engineering with Agile Software Development
• Usage to User Interface
• User-Centered Design and Extreme Programming (PDF)
• UX Design and Agile: A Natural Fit?
• Write a Blockbuster Using User Scenarios

• Achieving Design Focus: An Approach to Design Workshops
• Building a collaborative workplace
• Collaborative Design, Or: How I Learned To Stop Worrying & Escape the Vicious Cycle of Review & Revisions
• Creating Collaboration Takes More Than Technology
• Facilitating Collaborative Design Workshops
• Getting the best return on meeting time investment
• Handbook of Collaborative Design
• Hiring for a Collaborative Team
• How to run a brainstorming meeting
• How to Run a Brainstorming Session
• The 4Ps of Effective Collaboration - Redux
• The Dynamics of Collaborative Design (PDF)
• The First Key to Project Success Is Collaborative Requirements Definition and Management (PDF)
• The Interdisciplinary Design Studio: Understanding Collaboration (PDF)
• The Key to Successful Collaboration
• The New Arithmetic of Collaboration
• The role of trust in business collaboration (PDF)
• Where business analysis and user experience intersect: the benefits of collaboration
• Your Client Knows More Than You

Concept mapping Top

• Concept maps and mind maps
• Concept Mapping Resource Guide
• The Theory Underlying Concept Maps and How to Construct and Use Them

Creativity and design Top

• 11 Ways To Restate Problems to Get Better Solutions
• Design Thinking... What is That?
• Do Interface Standards Stifle Design Creativity?
• Tim Brown: Innovation Through Design Thinking
• What does "Innovation" really mean?
• Working Paper: Models for the Creative Process

• Activity-Centered Design
• Generic Work Process
• Guerrilla HCI
• Human-Centered Design Toolkit - Case Studies - IDEO
• IBM Design: User-Centered Design
• Learner-Centered Design
• RESPECT User-Centered Requirements Handbook (PDF)
• Scenario-based usability engineering
• Step-by-Step Usability Guide
• The LUCID Framework
• The Schaffer Method
• The Usability Lifecycle
• Task-Centered Design Process
• UCD for Different Project Types
• UsabilityNet: Methods table
• User-Centered Design and Web Development
• User Experience Diagrams

• The Cranky User: Everything I need to know about usability, I learned at the arcade
• Guidelines for Developing Successful Games
• Playing away: design lessons for handheld gaming (PDF)
• User-centered Game Design (DOC)
• What can games teach us about human-computer interaction?

• Interface Interest and Research Group
• Instructional Technology Resources
• Learning Skills Program - Bloom's Taxonomy

• A step by step guide to scenario mapping
• Better User Experience With Storytelling – Part One
• Channeling Creativity: Using Storyboards and Claims to Encourage Collaborative Design (PDF)
• Create Scenarios | Usability.gov
• Design scenarios—and how thrilled users ruin them
• Five Reasons for Scenario-Based Design (PDF)
• Getting your story straight:Scenario-Based Usability Engineering (PDF)
• Juicy Stories Sell Ideas
• Overview of the Scenario-Based Framework
• Scenarios
• Scenario based design
• Scenario based design: JISC
• Scenario-based usability engineering
• Scenarios in practice
• Scenarios: An Introduction
• Task-Centered User Interface Design - A Practical Introduction (incl. Amended Version)
• Task Scenarios
• TEAUS: Task Exploration and Analysis Using Scenarios (PDF)
• Tell me the story: the unifying role of scenarios in conceptual design
• Usability Case Study
• Usage Scenarios for Product Requirements
• User Stories: a strategic design tool
• Write Scenarios | Usability.gov

Situation-centered designTop

• Not User Centric Design, Not Activity Centered Design, but Situational Centered Design
• On the importance of framing questions for user research (PDF)

Sketching Top

• Bill Buxton : Sketching versus Sketchiness, what's the difference for UX design?
• How sketching will take your design process to the next level
• Tools for Sketching User Experiences | UX Booth
• User interface sketching tips part 1

• Being User-Centered When Implementing a UCD Process
• Human-Centered Design Considered Harmful
• Three Steps to Fostering a User-Centered Design Culture
• User-centered design (UCD) - 6 methods
• User-Centered Design - IBM Design
• User Centred Design - Infographic Poster by Pascal Raabe
• What is User-Centered Design?

• Access Ability: A Practical Handbook on Accessible Graphic Design
• Accessibility First—for a Better User Experience for All
• Accessify.com
• IBM Human Ability and Accessibility Center | Developer guidelines for Web accessibility
• Just Ask: Integrating Accessibility Throughout Design
• No Fuss Accessibility
• Section 508: The Road to Accessibility
• UI Access
• WebAIM: Keeping Web Accessibility in Mind
• Web Page Accessibility Checklist
• Web Accessibility - Section 508
• Web Accessibility Initiative (WAI)

• Complete Beginner's Guide to Content Strategy | UX Booth
• How content strategy fits into the user experience
• Why you need a content strategist

• Articles by Stephen Few and Guest Authors
• Dashboards
• Dashboards by Example – Volume I
• Dashboard Design: Why Design is Important
• Enhancing Dashboard Value and User Experience
  
• Intelligent Dashboard Design
• The Dashboard Spy

• 4 rules for displaying error messages from a user experience perspective
• Avoid Being Embarrassed by Your Error Messages
• Error Message Guidelines
• Non-Fatal Errors: Creating Usable, Effective Error Messages

• Developing User-Friendly Macromedia Flash Content (PDF)
• Flash vs. HTML: A Usability Test
• Flazoom.com - Developing User-Friendly Flash Content

• 10 Tips for Optimizing Web Form Submission Usability
• Best Practices for Hints and Validation in Web Forms
• Checklist For Better Forms
• Designing Usable Forms (PDF)
• Effective use of forms on websites
• Forms – the importance of getting it right
• Guidelines for Designing Web Forms
• How to improve the usability (and conversion rate) of your forms
• Label Placement in Forms
• Moving Forms to the Web
• Selection-Dependent Inputs
• Sensible Forms: A Form Usability Checklist

• Apple Human Interface Guidelines (Mac OS X)
• Eclipse User Interface Guidelines, Version 2.1
• Gerhardt-Powals' Heuristics
• GNOME Human Interface Guidelines 2.2
• Golden Rules for Bad User Interfaces
• Google TV Web Site Optimization Guide
• Guidelines for Designing Tables
• Guidelines for URI Design
• Human Interface Guidelines – 3 Key Components
• ISO 9241 Ergonomics of Human System Interaction
• IBM Design Principles
• IBM Ease of Use RealThings Guidelines
• IBM Ease of Use Web Design Guidelines
• Indigo Magic User Interface Guidelines
• Interaction Design Guide for Touchscreen Applications
• Java Look and Feel Design Guidelines (2nd ed.)
• Key Components of the Common User Access User Interface
• Microsoft Management Console (MMC) User Experience Guidelines
• Microsoft Surface User Experience
• MIT IS&T: Usability Guidelines
• Motif and Common Desktop Environment: Style Guide
• Nielsen's Ten Usability Heuristics (1994)
• NExT User Interface Guide (PDF)
• Office Fluent User Interface Developer Portal
• OLPC Human Interface Guidelines
• Oracle Browser Look and Feel (BLAF) Guidelines
• Planning Your Tablet PC Application
• Projects/Usability/HIG - KDE TechBase
• Research-Based Web Design & Usability Guidelines
• Shneiderman's Eight Golden Rules of Interface Design
• Smith & Mosier's Guidelines for Designing User Interface Software
• Switch to Mac OS X From Microsoft Windows
• The 7 Principles
• The Microsoft Office Fluent user interface overview
• User's Bill of Rights
• Windows Touch Guidelines
• Windows User Experience Interaction Guidelines (HTML)
• Windows User Experience Interaction Guidelines (PDF)
• Windows XP User Experience Guidelines (PDF)
• Wizard 97
• Yale Web Style Manual-Table of Contents

• How it works: Inductive user interfaces
• IUIs and Web-Style Navigation in Windows Forms, Part 1
• Microsoft Inductive User Interface Guidelines
• Picking the Right Degree of Control for User Interfaces
• The Joel on Software Forum - Inductive User Interface

• Card-Based Classification Evaluation
• Card sorting: a definitive guide
• Comparing User Research Methods for Information Architecture
• Content Analysis: A Practical Approach
• Four Modes of Seeking Information and How to Design for Them
• How I Draft an Information Architecture
• InformationDesign.org: gateway to Information Design worldwide
• Information Architecture Concepts
• Information Architecture for Everyone
• Information Architecture Library
• Information Design Using Card Sorting
• Interview: Information Architecture Revealed
• Organizing Your Web Content
• Sitemaps and Site Indexes: What They Are and Why You Should Have Them
• SunWeb: User Interface Design for Sun Microsystem's Internal Web
• Thoughts on the Impending Death of Information Architecture
• Web Design References: Information Architecture

• A Definition of Interaction Design
• Action, interaction, reaction
• AskTog: First Principles
• developerWorks: Web architecture: The user experience
• Getting Started with Interface Design
• IBM Design: Design principles
• Interaction Design: Beyond Human-Computer Interaction: What is Interaction Design? (PDF)
• Principles of good GUI Design
• The Building Blocks of Experience: An Early Framework for Interaction Designers (PDF)
• What is Interaction Design and What Does It Mean to Information Designers?

• Designing for Multi-Touch, Multi-User and Gesture-Based Systems
• Multi-Touch Interface Research
• Multi-Touch Systems that I Have Known and Loved – Bill Buxton
• Multi Touch Technology
• Open Source Gesture Library
• Touch Screen, Multi Touch, and Touch User Interface Resources
• Touch Usability: News and research on usability aspects of touch interfaces

• A wireframe kit for Google Drawings and 5 reasons it beats Omnigraffle and Visio
• Design Comics :: Characters and Scenes for Storyboarding & Design
• Keynotopia - Keynote themes and templates for interactive prototyping
• PowerMockup - Mockup Toolkit for PowerPoint
• PowerPoint Prototyping Toolkit
• Wireframe Stencils for Microsoft PowerPoint - Hibbitts Design

• 6 Tips for a Great Flex UX: Part 5
• Ajax: A New Approach to Web Applications
• AJAX Arrives for the Enterprise
• AJAX & Interface Design
• AJAX Patterns: Functionality and Usability Patterns
• RIAs: The Technology Is Exciting, but They Really Do Help Users
• Rich Internet Application Screen Design | UX Magazine
• Usability for Rich Internet Applications
• Using Ajax for Creating Web Applications
• XMLHttpRequest Usability Guidelines

• 8 Quick Ways to Fix Your Search
• Best Practices for Designing Faceted Search Filters
• Faceted Search - Chapter 7
• IA Heuristics for Search Systems
• Paging vs. Scrolling: Looking for the Best Way to Present Search Results

• The Democratization of the Tools of (Software) Production: Situated Software and Zoho Creator
• Shirky: Situated Software
• Situational application – Wikipedia, the free encyclopedia
• SOA meets situational applications, Part 1: Changing computing in the enterprise

• 3 good reasons software will always need help
• A Usability Test of Web-based User Assistance
• Design Checklists for Online Help
• Instant Usability... How Freshbooks.Com Turns Learners into Users on Every Page
• Instructional Text in the User Interface: Some Counterintuitive Implications of User Behaviors
• Instructive Interaction: Making Innovative Interfaces Self-Teaching
• On Beyond Help: User Assistance and the User Interface
• Problems in navigating online help: clues from user search patterns
• Recipe for Designing Usable Documentation
• Six Slick Tests for Docs and Help
• The cranky user: The importance of documentation
• The future of Help? Nine trends in online user assistance
• Usable Help - Gallery

• 10 UI Design Patterns You Should Be Paying Attention To
• 12 Standard Screen Patterns
• 40+ Helpful Resources On User Interface Design Patterns
• All Design Patterns
• DarkPatterns.org
  
• Designing Interfaces: Patterns for Effective Interaction Design
• Designing Social Interfaces
• Elements of Design
• Endeca User Interface Design Pattern Library
• Experiences -- A Pattern Language for User Interface Design
• Ext GWT 2.1.1 Explorer - Sencha
• Guide to Website Navigation Design Patterns
• Hypermedia Design Patterns Repository
• Interaction Design Pattern Library - Welie.com
• Open Design Patterns
• Patternry
• Pattern Tap
• patternBrowser
• Quince / UX Patterns Explorer
• Search Facets» Introducing the Endeca User Interface Design Pattern Library
• Social Pattern - Design Pattern Library - YDN
• The Brighton Usability Pattern Collection
• The Interaction Design Patterns Page
• The Pattern Gallery
• UI Patterns - User Interface Design Pattern Library
• Ultimate guide to table UI patterns
• Yahoo! Design Patterns Library

• 247 web usability guidelines
• 9 Information Design Tips to Make You a Better Web Designer
• 10 Important UI Design Considerations for Web Apps
• 10 Useful Web Application Interface Techniques
• IBM Ease of Use Web Design Guidelines
• Designing User Interfaces For Business Web Applications
• Designing Web Applications for Use
• Designing Web Interfaces
• Improving Web Site Usability and Appeal
• It's a matter of style: GUI versus the Web
• Link Titles Help Users Predict Where They Are Going
• Older Wiser Wired
• Pagination Gallery: Examples And Good Practices
• Principles of Effective Web Navigation
• Research-Based Web Design & Usability Guidelines
• Site Navigation: Keeping It Under Control
• Strategies For Designing Application Navigation
• Top-10 Application-Design Mistakes
• Usability On The Web Isn't A Luxury
• Userplus.org - Design best practices to build the best web user interface
• User Interface Implementations of Faceted Browsing
• Web Design Practices
  
• Web Style Guide 3
• When It Comes to Homepages, It Is Polite to Stare
• Writing for a Web audience

• iSeries Navigator Software Interface Guidelines – Wizards
• SAP Wizard Style Guide
• Wizards and Guides: Principles of Task Flow for Web Applications Part 2
• When to Develop a Wizard

• 30 Usability Issues To Be Aware Of
• A visual vocabulary for describing information architecture and interaction design
• Best of CHI-WEB and SIGIA-L Mailing Lists
• Brevity Versus Usability: On the Need for Articulate Messages in User Interfaces
• Design for the Novice, Configure for the Pro
• Can User Experience Designers be Lean? | UX Booth
• Does User Experience Need a Department?
• Don't Forget the Power User
• Interface design as a life or death proposition
• Just how far beyond HCI is interaction design?
• Lessons to be Learned
• Less is More (More or Less): Uncommon Sense and the Design of Computers (PDF)
• Lisa GUI Prototypes
• Progressive Disclosure: The best interaction design technique?
• So You Want To Be An Interaction Designer
• Technology’s Untanglers: They Make It Really Work
• The Anti-Mac Interface
• The End of Usability Culture
• The Expert User Is Dead
• The list of reasons why ease of use doesn't happen on engineering projects
• The Paradox of Choice - Why More Is Less
• The user experience: The iceberg analogy of usability
• Top five usability myths demolished
• Usability Basics for Software Developers (PDF)
• Usability in Software Design
• Usability Of Artifacts
• Usability Professionals: Stay Prepared for Business Waves
• Usability Resources to Win Arguments
• User Interface Design — Is it A Science, An Art, or A Craft?
• UX Myths
• Web Developers: On Being Too Wired
• What Goes into a Well-Done Critique
• Why are Human-Computer Interfaces Difficult to Design and Implement? (PostScript)

• 456 Berea Street
• A design and usability blog: Signal vs. Noise (by 37signals)
• A List Apart
• Adaptive Path Blog
• Boxes and Arrows
• EverydayUX
• Functioning Form - Interface Design Blog (Weblog)
• Jensen Harris: An Office User Interface Blog
• Johnny Holland | It's all about interaction
• Information Architecture Television
• Info Design
• InspireUX
• Nooface: In Search of the Post-PC Interface
• Signal vs. Noise
• Smashing Magazine
• Silicon Valley Product Group (SVPG) Blog
• The Laws of Simplicity
• Top 100 User-Centered Blogs
• Usability News
• UsabilityPost
• User Interface Engineering - Brain Sparks
• UX Agile
• UX Booth
• UX Exchange
• UX for the masses
• UX Magazine
• UX Matters
• What Makes Them Click?

• 8 Ways to Show Design Changes Improved the User Experience
• A Business Case for Usability
• Cost justifying ease of use
• Convincing Clients to Pay for Usability
• Cost of User Testing a Website
• Justifying user centred design: Calculating cost benefits
• Loaded Cost of Employee Time
• Return on Investment
• Return on Investment for Usability
• Return on Investment for Usable User-Interface Design: Examples and Statistics (PDF)
• Selling Usability to Your Manager
• The ROI of Usability
• The Short-term Benefits of a Usability Strategy
• Tough Sell: Selling User Experience (PDF)
• Usability and the Bottom Line (PDF)
• UX in the Boardroom: A Solid Case for Investing in UX
• Visualizing Success: How user-centered design drives real business results (PDF)

• A Brief History of Human Computer Interaction Technology
• As We May Think by Vannevar Bush
• Carnegie Mellon Human-Computer Interaction Institute Research
• CNET International - 30 years of windows: a retrospective
• Doug Engelbart 1968 Demo
• HCI Handbook
• HCI Research at Stanford
• Human-Computer Interaction Lab (HCIL) at University of Maryland
• Human Oriented Technology Lab at Carleton University
• Microsoft Research
• Milestones - PARC (Palo Alto Research Center)
• MIT Media Lab Research
• Operating System Interface Design Between 1981-2009
• The Newly Inspired Bushy Tree
• The Xerox “Star”: A Retrospective

• Building the UX Dreamteam
• Evangelizing Usability: Change Your Strategy at the Halfway Point
• On UX Leadership
• Sharing Ownership of UX (User eXperience)
• The 3 Qs for Great Experience Design
• Three Steps to Fostering a User-Centered Design Culture

• ACM Special Interest Group on Computer-Human Interaction (SIGCHI)
• STC (Society for Technical Communication) Usability & User Experience Community
• The Information Architecture Institute
• The Interaction Design Association (IxDA)
• Usability Professionals' Association (UPA)

• Ask Tog Home Page
• Buxmarks | User Experience Bookmarks and Resources
• GUIdebook: Graphical User Interface gallery
• GUUUI - The Interaction Designer's Coffee Break: Articles, columns & tips
• HCI Bibliography: Human-Computer Interaction Publications and Resources
• HCI Index
• ia/ information architecture news
• IBM: Ease of Use
• InContext » articles
• Interaction-Design.org
• Macromedia - Flash : Usability
• Measuring the User Experience
• Measuring Usability: Quantitative Usability, Statistics and Six-Sigma
• Online International Journal of Usability Studies
• OpenUsability
• SAP Design Guild
• STC Usability SIG Web Site - Usability Resources
• SURL Usability News
• The Graphical User Interface Gallery
• The IxD Library
• The User Experience Group: Indiana University
• UIweb
• Usable Web
• UsabilityNet
• Usability Glossary
• Usability News
• User experience design resources (Dey Alexander Consulting)
• User Interface Resource Center
• useit.com: Jakob Nielsen's site (Usable Information Technology)
• UX Bookmarks
• UX Pond | Acute search | Listed sites
• What Is User Experience Design? Overview, Tools And Resources

User Experience Strategy Top

• 5 Proven UX Strategies
• Emerging a User Experience Strategy
• Making Research Actionable: An Introduction to Design Criteria
• Planning Your UX Strategy
• User Experience Strategy

• 10 Surefire Ways to Screw Up Your iPhone App | UX Magazine
• Android & iPhone App Design: Is it twice the work?
• Babyface Design for Mobile Devices and the Web (PDF)
• Choosing an Approach to Mobile Development
• Comparing Data Input Methods on Handheld Computers
• Designing for the Small Screen (PDF)
• Designing Exceptional Mobile Experiences
• Designing for Touch
• Designing in the Large for the Small: Combining Aesthetics with Usability (PDF)
• Designing the Mobile User Experience
• Four Key Principles of Mobile User Experience Design
• How To Make Your Website Tablet-Friendly
• Interfaces Supporting One-Handed Use of Small Devices
• iPad Usability: First Findings From User Testing
• iPhone Apps Design Mistakes: Disregard Of Context
• iPhone Apps Need Low Starting Hurdles
• Minimizing the annoyance of the mobile phone
• Mobile First
• Mobile First: What Does It Mean?
• Mobile Users and Mobile Interfaces
• Multi-platform Frameworks Destroy Android UX
• Nielsen vs Clark - they're both wrong
• Nielsen is wrong on mobile
• Raising the Bar for Mobile Standards
• The Future of Usability is Mobile
• The Dos and Do Nots of Mobile Applications
• The iPhone User Experience: A First Look
• The Lifecycle of a Mobile App, a User's Perspective
• The Prime Challenge with Mobile
• Twitter for Android: A closer look at Android's evolving UI patterns
• Usability and Acceptance in Small-Screen Information Systems (PDF)
• Use Cases for Mobile Apps
• User-centred design and mobile user experience
• Virtual Information Piles for Small Screen Devices (PDF)
• Why your next UI should be designed for touch
• Will Baby Faces Ever Grow Up? (PDF)
• Zen of Palm

• Beyond Mobile
• Mobile Community Design
• The Mobile Web Design Blog
• Touchy Talk | Where touch designers come to feel the love

Device emulators and SDKs

• Android - An Open Handset Alliance Project
• App Hub - windows phone
• Blackberry Handheld Simulators
• iOS Dev Center
• Microsoft Device Emulator 3.0
• Palm - Ares (on-line IDE)
• Palm® MojoTM Software Development Kit (webOS)
• Windows Mobile 6 Localized Emulator Images

• Handheld Devices and the Flow of Functionality

• App Inventor for Android
• DroidDraw (Google Android)
• Project Ares (Palm webOS)

• 7 usability guidelines for websites on mobile devices
• Android Design
• Android Design Guidelines | Mutual Mobile
• Android UI Design Tips
• Bada Application UI Guide
• Best Practices for Designing Mobile Applications
• BlackBerry Smartphones - 6.0 UI Guidelines
• Creating Gesture Guidelines for Tablets, Part 1
• Human Interface Guidelines - HP webOS Developer Center
• iOS Human Interface Guidelines
• Making Small Devices Look Great
• Best Practices for Android UI - Motorola
• MeeGo UI Design Guidelines
• Nokia - Design and User Experience Library v2.3
• Nokia N9 UX Guidelines
• Smashing Magazine Not Your Parent's Mobile Phone: UX Design Guidelines For Smartphones
• Sony Ericsson UI Rulebook (PDF)
• Successful User Interfaces for Mobile Devices
• Supporting Tablets and Handsets
• Symbian^3 UI Style Guide
• The iPhone Tab Bar
• Touch Gesture Reference Guide
• Touch Target Sizes
• UI Design and Interaction Guide for Windows Phone 7 (PDF)
• User Interface Guidelines | Android Developers
• W3C Mobile Web Initiative
• webOS Design Guide
• Windows Mobile 6.5 Design Guidelines
• Windows Touch Guidelines

• 8 Useful Interface Design Techniques for Mobile Devices
• 10 Tips for Android Design
• Adapting User Interfaces of Mobile Applications – Success Factor Usability
• Android UI Design Tips
• Challenges of Interface Design for Mobile Devices
• Comparing Common iPhone and Android UI Conventions
• Designing a Palm user interface
• Designing For Android
• Designing For Android Tablets
• Designing For Touch
• Finger-Friendly Design: Ideal Mobile Touchscreen Target Sizes
• How to get started in Android app design
• How Android Apps Should Look?
• Interface design and the iPhone
• Introduction To Designing For Windows Phone 7 And Metro
• Optimizing a Screen for Mobile Use
• Ten Things To Think About When Designing Your iPad App
• User interface design for iPhone apps

Multi-touch interfaces Top

• Multi-Touch Systems that I Have Known and Loved – Bill Buxton
• Touch Usability: News and research on usability aspects of touch interfaces

• 21 Prototyping, Mockup, and Wireframing Tools for iPhone App Development | iPhoneized
• Android GUI PSD Vector Kit
• Android GUI Prototyping Stencil (Visio)
• Android Wireframe Templates (PDF)
• Fireworks template for Android
• Google Android (OmniGraffle)
• iPad Photoshop Template
• iPad Stencil for Omnigraffle
• iPad UI Templates
• iPhone GUI PSD
• iPhone Wire Frames (OmniGraffle)
• Palm Pre GUI PSD
• Yahoo! Design Stencil Kit (including general mobile and iPhone elements)

• 7 UI Design Resources for iPhone Developers
• Future Friendly
• Mobile Apps
• Mobile HCI
• Small Surfaces - Mobile user interface design and interaction design

• 5 Key Responsive Web Design Elements
• Awesome Responsive Designs and Resources
• A List Apart: Articles: Responsive Web Design
• How to Design a Mobile Responsive Website
• Media Queries - a collection of responsive web designs
• Mobile-First Responsive Web Design | Brad Frost Web
• Responsive design in the corporate world
• Responsive Navigation Patterns
• Responsive Web Design or Separate Mobile Site? Eh. It Depends.
• Responsive Web Design: What It Is and How To Use It - Smashing Magazine

• 10 Tips for Mobile Usability Testing
• A Guide to Usability Testing an iPhone app
• The joys of mobile usability testing
• Usability testing mobile devices

User interface patterns Top

• Android Interaction Design Patterns
• A Look inside Mobile Design Patterns
• Android Patterns
• Android UI Design Patterns
• iOS UI Patterns
• lovely ui
• Mobile UI Design Patterns
• Mobile Design Pattern Gallery: UI Patterns for iOS, Android and More
• Mobile Design Pattern Gallery's Photostream

• 7 Useful Tools for Mobile Website Testing
• 10 tips for designing mobile websites | These Days Labs
• 10 Ways Mobile Sites Are Different from Desktop Web Sites
• 10 Ways the Mobile Web is Different
• A User-Centered Approach To Web Design For Mobile Devices
• Best Practices To Develop Perfect Websites for iPhone and Mobile Devices
• Cool Tips and Resources to Make Your Website Tablet-Friendly
• Designing With Tablets in Mind: Six Tips to Remember
• How the iPad Is Transforming Web Design
• Introduction to Safari Web Content Guide for iPhone
• Mobile-friendly: The mobile web optimization guide
• Mobile Form Design Strategies | UX Booth
• Mobile Navigation Design & Tutorial
• Mobile Web Best Practices | Helping People Make Mobile Web Experiences
• Mobile Web Design: Tips and Best Practices
• Mobile Web Best Practices 1.0
• Pocket-Sized Design: Taking Your Website to the Small Screen
• Removing Stumbling Blocks In Mobile Forms
• Resist That Redesign | The User Experience
• Six mistakes to avoid in mobile usability
• Starting Guidelines for Tablet and iPad Website Design
• Tips to design your site for mobile devices
• Usable web pages for mobile devices

Articles

• 5 Reasons Why Virtual Teams Fail
• Fifteen Tips for Remote Collaboration
• Leading from a Distance (PDF)
• Proven, Practical Tips for Effective Conference Calls (TXT)
• Research on distance collaboration
• The Challenges of Remote Collaboration
• The One Thing That Makes Collaboration Work
• Unleashing the Power of Remote Collaboration & Virtual Team Management
• Virtual Team Tips: List of Tips
• Working at a Distance is hard

Blogs

• Collaboration 2.0 | ZDNet
• Enterprise 2.0 Blog
• Kolabora: The Online Collaboration Authority
• The AppGap: News, views, and reviews of Work 2.0 tools, apps and practices
• The FASTForward Blog: Enterprise 2.0 Blog: News, Coverage, and Commentary

Chat and instant messaging tools

• Adium (Mac only)
• Campfire
• Meebo
• Pidgin (PC only)

Collaborative prototyping

• CaCoo
• iPlotz
• HotGloo
• MockFlow
• myBalsamiq
• ProtoShare
• UXPin

• A Manifesto for Collaborative Tools
• Computer supported cooperative work - Wikipedia
• Tracing the Evolution of Social Software

Document collaboration tools

• EditGrid
• Google Docs / Google Apps
• SmartSheet
• Zoho

Flowchart collaboration tools

• Gliffy
• Flowchart.com

MS Office document sharing tools

• Google Cloud Connect
• Office365
• SkyDrive

Mind mapping tools

• Biggerplate (mind map library)
• DropMind
• MindManager
• MindMeister
• NovaMind
• XMind

Outliner tools

• Checkvist
• LooseStitch

Project collaboration tools

• activeCollab
• Assembla
• Basecamp
• Central Desktop
• Confluence
• Huddle
• Onehub
• OnStage
• ProjectSpaces
• Sosius
• TeamWork Live
• Teamwork Project Manager
• WebEx WebOffice
• Zoho Projects

Remote access tools

• GoToMyPC (PC only)
• LogMeIn

Screencast tools

• CamStudio (PC only)
• Camtasia Studio (PC only)
• ScreenSteps
• ScreenToaster
• Silverback (Mac Only)

Screen capture tools

• FullShot Screen Capture (PC only)
• InstantShot! (Mac only)
• Jing Project
• LittleSnapper (Mac only)
• Skitch (Mac only)
• SnagIt Screen Capture - Capture and Share Your PC Screen (PC only)
• Snapz Pro X (Mac only)

• Glance
• FUZE Meeting
• GoToMeeting
• Mikogo
• Screen Sharing Tools and Technology: A Mini-Guide
• Web Conferencing and Online Meetings with Desktop Sharing: WebEx

Security tools

• Cryptainer LE (PC only)
• PGP Desktop

Storage/backup/sync tools and services

• Dropbox
• JungleDisk
• SpiderOak
• Syncplicity
• Windows Live Sync
• Wuala

Social bookmarking tools and articles

• Home - 2collab
• del.icio.us
• Diigo
• LookSmart's Furl - Your Personal Web File

Social computing

• IBM Research: Social Computing Group
• Microsoft Research: Social Computing Group
• Six Degrees of Social Computing
• Social computing - Wikipedia

Version control tools & articles

• Beanstalk
• Managing the server side of collaborative work with Subversion
• My Version Control

• Dabbleboard
• skrbl: Your sharable online whiteboard
• Team WhiteBoarding with Twiddla - Painless Team Collaboration for the Web

• 7 myths about paper prototyping
• 10 Minute Mock Prototyping - Tips for PowerPoint
• An Interview with Anders Ramsay: Prototyping (Video)
• AskTog: Rough Sketches
• Creating Interactive Prototypes With Keynote
• How to Speed Up Your Prototyping Process
• Industry trends in prototyping
• Interactive Prototypes with PowerPoint
• Interface in Form: Paper and Product Prototyping for Feedback and Fun
• Page Description Diagrams
• Paper-in-Screen Prototyping | UX Magazine
• Paper Prototyping
• Paper Prototyping: Getting User Data Before You Code
• Powerpoint for Prototyping: Part 1 of 2
• Prototyping in the Software Development Cycle
• Prototyping With PowerPoint
• Prototyping: Picking the Right Tool
• Rapid Prototyping Tools Revisited
• Real Wireframes Get Real Results
• SAP Design Guild -- My Design Tools — Part 1
• Six Signs That You Should Use Paper Prototyping
• Sketching in Code: the Magic of Prototyping
• Snyder Consulting - Paper Prototyping
• The dark side of prototyping
• The future of wireframes?
• The Importance Of Wireframes In Web Design And 9 Tools To Create Wireframes
• The Perils of Prototyping by Alan Cooper
• Using Wireframes
• Ultimate Guide to Website Wireframing
• Visio Replacement? You Be the Judge
• Visio tips & tricks for Interaction Designers
• What do Prototypes Prototype? (PDF)

• Adobe Flash Catalyst (PC only)
• Axure RP
• Balsamiq Mockups
• Creately
• FlairBuilder - Interactive Wireframes and Software Prototypes
• HotGloo
• iPlotz: wireframing, mockups and prototyping for websites and applications
• iRise - Innovation Through Visualization (PC only)
• inPreso Screens
• ixEdit
• Jumpchart
• Justinmind
• Lovely Charts
• Microsoft Expression Blend (PC only)
• Microsoft Office PowerPoint
• Microsoft Office Visio (PC only)
• MockApp
• MockFlow
• Mockingbird
• MockupScreens
• OmniGraffle (Mac only)
• ProtoShare
• Runtime Revolution
• Solidify

Specifications Top

• 4 easy steps for documenting user interface
• Deliverables that Clarify, Focus, and Improve Design
• Deliverables That Work: Design Description Documents
• Dialog maps
• Documenting the Design of Rich Internet Applications: A Visual Language for State
• Functional Spec Tutorial: What and Why
• Getting Creative With Specs: Usable Software Specifications

• UML 2 State Machine Diagrams
• UML Activity Diagrams: Detailing User Interface Navigation

• Sounds to Support Navigation in Mobile Phone Menus (PDF)
• Using Non Speech Sounds to Provide Navigation Cues (PDF)
• Why Is That Thing Beeping? A Sound Design Primer

• A Web-based Test of Fitts' Law
• Cognitive Styles: Get inside the user's head
• Dr. Robert Cialdini and 6 principles of persuasion
• Expanding Target Prototype Designs
• Generating Metaphors for Graphical User Interfaces
• How To Improve Usability With Fitts’ and Hick’s Laws
• Improving Usability with Fitts' Law
• Personality Type Information
• Pie Menus a Brief Examination
• Redefining Hick's Law
• Reducing reliance on superstition
• Response Time Overview
• The Myth of Seven, Plus or Minus 2

• Affordances & Design
• Design as Communication
• Designing With Metaphors & Skeuomorphs
• Mental Models
• Models of a User Interface
• The Myth of Metaphor (PDF)
• The Secret to Designing an Intuitive UX: Match the Mental Model to the Conceptual Model
• The Three Models
• User-Centered Design: A Clinician's Perspective

• Design for Emotion and Flow
• eLab - Research: Hot Topics : Flow
• Flow in Web Design - designing sites for optimal user experience or flow state
• Go With The Flow
• Interfaces for Staying in the Flow
• The Role of Flow in Web Design

• 7 Principles of Effective Icon Design
• 10 Mistakes in Icon Design
• 10 Tips for Effective Icon Design
• 50 Totally Free Lessons in Graphic Design Theory
• A guide to typography (Infographic)
• Color + Design Blog / Color Basics: Dos and Dont's by COLOURlovers
• Color Contrast & Dimension in News Design
• Color it effective: How color influences the user
• Color Matters: Effect of Color on Ecology and Usability
• Color Oracle
• Color Theory for web designers - Colors on the Web
• Color Theory for Designers, Part 1: The Meaning of Color
• Color Scheme Picker
• Colorblindness - A Usability Guide for Commercial Applications, Part 1
• Communicating color efficiently - red & green
• Design for Developers
• Excellent Typography Resources on the Web
• Getting Started with Page Layout: Principles of Graphic Design
• How Color Saturation Affects User Efficiency
• How to Choose Colors Everyone Likes
• Microsoft typography
• Modern Web Design Style, Good Web 2.0 Design
• Natural Selections: Colors Found in Nature and Interface Design
• Lorem Ipsum
• Patterns for the Color Blind
• Principles of Design - Explore the Principles of Graphic Design - Examples and Tutorials
• Screen Layout - Part I: General Considerations
• Seeing Color: Color Tests
• Sessions.edu Online School of Design: Interactive Learning Units
• The Four Basic Principles of Design
• Typedia: A Shared Encyclopedia of Typefaces
• UX Design Framework – Visual Design
• Visible Narratives: Understanding Visual Organization
• Visual tricks can make downloads seem quicker
• Web Typography: Educational Resources, Tools and Techniques

Card sorting tools

• MindCanvas
• OptimalSort
• SimpleCardSort
• Websort

Conference call services

• Accuconference.com
• ConferenceCall.com
• FreeConference.com

Moderated usability testing tools

• Glance
• GoToMeeting
• Skype

• artafact - engage your market
• Introducing WebEx Online Focus Groups (video - registration required)
• Telephone Focus Groups

• 7 reasons to avoid remote user testing
• An Empirical Comparison of Lab and Remote Usability Testing of Web Sites (PDF)
• Bridging the Gap with a Remote User (PDF)
• Debunking the Myths of Online Usability Testing
• Experience remote usability testing, Part 1
• Experience remote usability testing, Part 2
• In-person usability study compared with self-administered web study (DOC)
• Interno Tredici :: Remote usability testing
• Museums and the Web 2006: Papers: Hecht, Viewing The Viewer: Remote Usability Testing
• Offshore Usability (Alertbox)
• OK/Cancel » Archive » Guide to Remote Usability Testing
• Remote Online Usability Testing: Why, How, and When to Use It
• Remote Testing versus Lab Testing
• Remote Usability
• Remote Usability Testing: The Beginner's 30 Day Guide
• Remote Web Site Usability Testing (PDF)
  
• Usability Evaluation from your Desktop (PDF)
  
• What Happened to Remote Usability Testing? An Empirical Study of Three Methods (ACM)

• Defining a Product Vision using Remote Research Methodologies (PPT)
• Ethnio : Recruiting for User Research
• Intervue
• Overcoming Distance in User-Centered Design (PDF)
• Remote Contextual Inquiry: A Technique to Improve Enterprise Software

• Doodle
• Meeting Wizard
• Meet-O-Matic
• ScheduleOnce
• TimeBridge
• TimeDriver
• Tungle
• When Is Good

Survey and web form tools

• FormAssembly
• Formspring
• Google Docs spreadsheets / Google Apps spreadsheets
• Icebrrg
• JotForm
• SurveyGizmo
• Survey Monkey.com
• WuFoo
• Zoho Creator
• Zoomerang

Unmoderated usability testing tools Top

• 5 Second Test
• ClickTale
• Clixpy
• Feedback Army
• Loop11
• Naview
• Optimal Workshop: Chalkmark
• PlainFrame.com
• Treejack
• TryMyUI
• Userfly
• Usabilla - Transparent Usability - Visual Feedback
• UserFly
• UserTesting.com
• UserVue

• Every Time Zone
• iStat menus (Mac only)
• Permatime
• The Time Zone Converter
• Vela Clock (Mac only)
• Vista Gadget: Presto's Sidebar Clock (PC only)
• www.timeanddate.com
• world time engine
• WorldTimeBuddy

• Benchmark Your Customer Experience
• Benchmarking-measuring and comparing for continuous improvement
• Benchmarking: Avoid comparing yourself to the industry average

• Demystifying Usability : Eye-Tracking studies- Usability holy grail?
• Eyetools Research
• EyeTrack07: The Myth of Short Attention Spans
• Eye Tracking as Silver Bullet for Usability Evaluations?
• Eye Gaze Patterns while Searching vs. Browsing a Website
• F-Shaped Pattern For Reading Web Content

• A guide to carrying out usability reviews
• Aligning UX Issues' Levels of Severity with Business Objectives
• Cognitive Walkthrough: bare bones & quickie example
• Heuristic Evaluation
• Heuristic Evaluation - A System Checklist
• Methods and Techniques
• Review of Heuristic Evaluations
• Six Things User Experience Designers Forget When They Criticize Websites
• The Streamlined Cognitive Walkthrough Method (PDF)
• The Usability Methods Toolbox
• Usability Expert Reviews: Beyond Heuristic Evaluation
• Usability Heuristics for Rich Internet Applications
• Why it makes sense to do both Expert Review and Usability Testing

• If you could only ask one question, use this one (SEQ)
• Perceived Usefulness and Ease of Use
• Should you use 5 or 7 points scales?
  
• Questionnaire For User Interaction Satisfaction
• SUMI Questionnaire Homepage
• SUS - A quick and dirty usability scale (DOC)
• The Three Greatest Survey Questions Ever
• Two Simple Post-Test Questions
• Web-Based User Interface Evaluation with Questionnaires

• How to Deliver a Report Without Getting Lynched
• Making sense of the data: Collaborative data analysis
• Usability Report Tips
• Writing Usability Reports

• 4 ways to combat usability testing avoidance
• 5-Second Tests: Measuring Your Site's Content Pages
• 6-step process for planning a user test
• 10 Tools to Improve Your Site’s Usability on a Low Budget
• Avoiding Demographics When Recruiting Participants
• CUE - Comparative Usability Evaluation
• Do’s and Don’ts of Usability Testing
• Five things you can test under five minutes
• Four Words to Improve User Research
• How to find the right sample size for a Usability Test
• How many users do people actually test?
• How (much) to Intervene in a Usability Testing Session
• If They Don't Test, Don't Hire Them (How user testing saves money)
• Influence of Cultural Background on Non-verbal Communication in a Usability Testing Situation
• Labs/Ubiquity/Usability/Usability Testing/How To - MozillaWiki
• Learn About Usability Testing
• Observe Users: Macintosh Human Interface Guidelines (PDF)
• Observer Effects in Usability Testing
• OK/Cancel » Archive » Beginner’s Guide to Moderating a Usability Study
• Practical Usability Testing
• Pros and Cons of Co-participation in Usability Studies
• Seven Common Usability Testing Mistakes
• Success Rate: The Simplest Usability Metric
• Task-Free Usability Testing: Summary of UPA Seminar
• Testing Whether Web Page Templates are Helpful
• The ultimate ways to test your site
• Top 6 User Testing Mistakes and How to Avoid Them
• Ultimate Usability Testing Toolkit
• Usability Basics: Writing Tasks
• Usability Metrics
• Usability Test Data Logger
  
• Usability Testing
• Usability Testing Demystified
• Usability Testing for e-Learning
• Using the RITE method to improve products; a definition and a case study (DOC)
• What’s in a Number?
• Why you only need to test with five users (explained)
• Why you shouldn't ask “Why?” in a usability test

• Anecdote Circles at High Speed
• Narrative inquiry - Regional Knowledge Resource Kit
• The Ultimate Guide to Anecdote Circles (PDF)

• Affinity Diagrams
• Contextual Enquiry
• Contextual Enquiry - A Primer
• Contextual Inquiry - Fluid Project Wiki
• Contextual Method for the Re-design of Existing Software Products
• Data From a Few Leads to Optimum Results
• Designing to the Intent — Support Your Users' "Whys" Not Just Their 'Whats"
• Don't Ask Your Customer—Use Contextual Inquiry
• Field Research in Commercial Product Development (PDF)
• Focus Setting: Building a Strong Foundation for Your Project
• Guerilla CD
• Helpful Tips to Improve Your Contextual Inquiry Techniques
• How many customers should you observe?
• Just the Essentials — Adapting Contextual Design to a Narrowly-Scoped Project
• UsabilityNet: Contextual inquiry

• Ethnography in Industry: Methods overview | UX Magazine
• Field Studies: The Best Tool to Discover User Needs
• Five UX Research Pitfalls
• Focus Questions for Site Visits
• Tips for Talking with Users During Site Visits

• 10 Tips for Running Successful Focus Groups
• Do's and Don'ts for Focus Groups
• Focus Groups to Study Work Practice
• How to Conduct a Focus Group Observation
• How to Fix the 5 Most Common Mistakes with Focus Groups
• The Use and Misuse of Focus Groups
• Wants and Needs Analysis (PPT)
• Why focus groups don't work

• Better interviewing for better requirements (PDF)
• Conducting Successful SME Interviews
• Face to Face With Your Users: Running a Nondirected Interview
• Interviews: RESPECT User-Centered Requirements Handbook (PDF)
• Site visit interviews: from good to great
• Six Steps to Better Interviews and Simplified Task Analysis

• Ad-Hoc Personas & Empathetic Focus
• Agile Personas
• An introduction to personas and how to create them
• Bringing Your Personas to Life in Real Life
• Develop Personas | Usability.gov
• Extending a Technique: Group Personas
• Five Factors for Successful Persona Projects
• Framing Learner Personas
• How Personas Drive the Design of Successful Business Applications
• How to quickly develop personas using an empathy map
• MSN Explorer: Usability Research
• Persona Creation: Beyond Fake Personas
• Personas for Customer Development
• Personas: Moving Beyond Role-Based Requirements Engineering (PDF)
• Practical Persona Creation
• Perfecting Your Personas
• Personas: Focusing on getting the design right – Part 1
• Personas: Matching a Design to the Users' Goals
• Personas: Moving Beyond Role-Based Requirements Engineering (PDF)
• Personas: Theory and Practice (PDF)
• Personas: Setting the Stage for Building Usable Information Sites
• Personas - the definitive guide
• Personas: The Foundation of a Great User Experience | UX Magazine
• Personas and Storytellings
• Pragmatic Personas: Putting the User back in User Stories
• Reconciling market segments and personas
• Taking the "You" Out of User: My Experience Using Personas
• Three Important Benefits of Personas
• Using Personas During Design and Documentation
• Using Proto-Personas for Executive Alignment

• 8 Research Based Insights for User Experience Surveys
• Guide to the Design of Questionnaires
• Hints for Designing Effective Questionnaires
• What Is a Survey

• 10 Small Steps to Better Requirements
• 13 common objections against user requirements analysis
• Are you designing for user goals or simply tasks?
• Bridging the Gap with Requirements Definition
• Conventional Requirements Model Flaw Misses REAL Business Requirements (PDF)
• Cosmic Truths About Software Requirements (PDF)
• Defining the Problem
• Getting More From Analysis | UX Magazine
• Identifying Website Requirements
• Karl Wiegers Describes 10 Requirements Traps to Avoid
• Leaving technology out of requirements gathering
• Linking Usability Goals to Business Goals
• Making Projects Succeed: Part 1 - Measurable Business Goals
• Matching Requirements with User Experience
• Requirements-Driven Software Development Must Die
• Requirements by Collaboration: Getting It Right the First Time (PDF)
• The S.M.A.R.T. User Experience Strategy
• Volere Requirements Resources
• Writing the Market Requirements Document

• Brainstorming Sessions
• Conduct Task Analysis
• Development Methods: User Needs Assessment & Task Analysis
• Hierarchical Task Analysis
• Modeling User Workflows for Rich Internet Applications
• Task analysis
• Task analysis techniques
• Uncovering True Motivation: The Whys and Wherefore

• Applying Lessons from UML to UX
• Modeling essential use cases
• Structure and Style in Use Cases for User Interface Design
• Top Ten Ways Project Teams Misuse Use Cases - - and How to Correct Them (PDF)
• Use Cases and interaction design

• Audience Segmentation Models
• Specify User Characteristics: RESPECT User-Centered Requirements Handbook (PDF)
• Task-Based Audience Segmentation
• User Group Profiles | Accessibility in User-Centered Design | Just Ask
• What Kind of Users Use Your GUI?

• Bridging User Research into Design
• Complete Beginner's Guide to Design Research | UX Booth
• Crafting a User Research Plan
• Case Study of Customer Input For a Successful Product (PDF)
• Effective Design Research: Analyze Goals First
• Extreme User Research
• Five UX Research Pitfalls | UX Magazine
• Getting Guerrilla With It | UX Magazine
• Planning for User Research Success
• Research Guidelines You Won't Find in a Textbook
• Research Is a Method, Not a Methodology
• UsabilityNet: Requirements overview
• User requirements analysis: a review of supporting methods (PDF)
• User Research for Personas and Other Audience Models